Uncompromised Quality Photography
By Photographer Dan Harris
A home-studio photography business in Jacksonville, FL
1124 Riviera St. Jacksonville, FL 32207 (904) 398-7668
JACKSONVILLE, FL -- Jennifer and Lee Matthews were married November, 2007. Sylvia Fore, the bride's mother, says it was a beautiful wedding, but there's still one issue that remains unresolved. "He said we would have a wedding album in six months we still don't have it and it is now April 2009," says Fore. The family hired KW Photography to take the pictures and produce the wedding album.
"He cashed the check for $3,000. He got his money but we have no wedding album," says Fore. Fore says KW has also been unresponsive to their e-mails and his voice mail is no longer taking messages."As far as we know he was sick and was going to have someone else finish the album but we don't know," says Fore.
On Your Side went to KW's Middleburg home. He refused to come to the door. An unidentified woman said KW recently had brain surgery and was resting. She said he will look into the complaint and call. Fore says if he is not going to finish the wedding album, give them a refund, but they would rather have the wedding album.
This is the wedding season and these are a few tips to follow before hiring a wedding photographer.
Get references from friends or co-workers.
Check to see if the photographer is a member of a professional association.
Check his work. Look at his wedding albums: The construction, the colors, the details in his photos.
Try to negotiate a payment agreement.
And get all of the terms in writing
Written 12/5/2003 at 8:59 am, Jacksonville, FL "I was married 6 months ago, and have mixed feelings about the photographer I used... I regret that I did not get proofs in my package. The photographer I used did not have proofs included in any of their packages. Instead, they provided 'proofs' on a DVD. This was a cheap alternative for them, and a way that we wouldn't be able to copy or print any of the pictures. We've had problems sharing the pictures with family, because many of them (who are older) do not have DVD players. If I remember correctly, they were charging around $900 extra for all of the proofs. My husband & I also believe that the quality of the pictures that we saw during the time we interviewed the photographer, were not the same that we received. The photographer & her husband are in business together, and I believe it was her husband that took the pictures we saw, not her. You could tell from her pics that she didn't have as much talent as he did. So I'd suggest if you run into a situation like that, ask to see pictures that THEY themselves have done, not their partner. This way you know what to expect from their work. We also ended up with around 225 pictures, when we were told to expect around 500, and some pictures that we requested be taken, were not. So just be sure to do alot of research before you make a decision!" --Cheryl, Married 05/10/03